*HOW TO FILE CONSUMER COMPLAINT OR APPEAL ONLINE UNDER THE CONSUMER PROTECTION ACT 2019?*
The following portal has been created for registering consumer complaints online, on which have to create your account.
https://edaakhil.nic.in/
*Watch the video below to know how to create your account on this e-filing portal.*
https://edaakhil.nic.in/userguide/videos/Registration_hindi.mp4
Once the account is created, you can send any new complaint or appeal to any District/State/National consumer commission online, you will not have to personally visit the commission.
*How to file complaint or appeal online? To know watch the video by clicking on the following link:*
https://edaakhil.nic.in/userguide/videos/CC_casefiling_hindi.mp4
If the complaint is rejected in the District Consumer Commission for any reason and you are not satisfied, you can file first appeal to the State Consumer Commission.
*You can know how to file first appeal online by clicking on the link given below and watch the video:*
https://edaakhil.nic.in/userguide/videos/FAfiling_hindi.mp4
If you are also dissatisfied with the decision of the State Consumer Commission and want to file review petition of the National Consumer Commission.
*Watch the video below for how to file a review petition online:*
https://edaakhil.nic.in/userguide/videos/RPfiling_hindi.mp4
If you are still dissatisfied with the decision of the National Consumer Commission and want to file your special leave petition against it in the Supreme Court, then for this go to the following e-filing website of the Supreme Court Create an account in your name by registering yourself and then file SLP online Do it.
https://main.sci.gov.in/efiling-registration
https://main.sci.gov.in/efiling
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